FAQs

Q: Are your products cruelty free?

A: We are Leaping Bunny certified and never test on animals at any point in our product development.


Q: I am allergic or sensitive to gluten; are It’s a 10 Haircare products gluten-free?

A: Many of our products are gluten-free; below please find a chart listing them.

Product Name Gluten Free
Miracle Leave-in Product [2, 4, 10, 2oz] Yes
Miracle Sulfate Free Shampoo [2, 10, 33.8oz] Yes
Miracle Shine Spray [4oz] Yes
Miracle Daily Conditioner [2, 10, 33.8oz] Yes
Miracle Styling Serum [4oz] Yes
Miracle Firm Hold Gel [5oz] Yes
Miracle Texture Fiber [3oz] Yes
Miracle Leave-in Plus Keratin [2, 4, 10oz] Yes
Miracle Finishing Spray [1.7, 10oz] Yes
Miracle Styling Mousse [9oz] Yes
Miracle Styling Cream [5oz] Yes
Miracle Shampoo Plus Keratin [2, 10, 33.8oz] Yes
Miracle Deep Conditioner + Keratin [2, 5, 17.5oz] Yes
Miracle Oil Plus Keratin [3oz] Yes
Miracle Volume Shampoo [10oz] Yes
Miracle Leave-in Lite [2, 4, 10oz] Yes
Miracle Leave-in for Blondes [2, 4oz] Yes
Miracle Leave-in Potion + Keratin [3.4oz] Yes
Silk Express Shampoo [10, 33.8oz] Yes
Silk Express Deep Conditioner [5, 17.5oz] Yes
Silk Express Soothing Balm [5oz] Yes
Miracle Dry Oil Plus Keratin with Argan Oil [5oz] Yes
5 Minute Hair Repair for Blondes [5oz] Yes
Silk Express In10sives Leave-in Conditioner [5oz] Yes
Silk Express Leave-in [2, 4, 10oz] Yes
Silk Express Intensive Hand Cream [4oz] Yes
Silk Express Hair Mask [8oz] Yes
Potion 10 Styling Potion [1.5, 4.5oz] Yes
Whipped Styling Balm [5oz] Yes
Whipped Shampoo [10oz] Yes
Potion 10 Repair Conditioner [10, 33.8 oz] Yes
Potion 10 Repair Shampoo [10, 33.8 oz] Yes
Whipped Conditioner [10oz] Yes
Potion 10 Instant Repair Leave-in [2, 4oz] Yes
Potion 10 Hair Mask [8oz] Yes
Miracle Defrizzing Gel [5oz] Yes
He's a 10 Miracle Pliable Paste [2oz] Yes
He's a 10 Miracle Defining Gel [5oz] Yes
He's a 10 Miracle 3-IN-1 Shampoo, Conditioner & Body Wash [10oz] Yes

Q: Are It’s a 10 Haircare products vegan?

A: Many of our products are vegan; below please find a chart listing them:

Product Name Vegan
Miracle Sulfate Free Shampoo [2, 10, 33.8oz] Yes
Miracle Styling Serum [4oz] Yes
Miracle Firm Hold Gel [5oz] Yes
Miracle Finishing Spray [1.7, 10oz] Yes
Miracle Styling Cream [5oz] Yes
5 Minute Hair Repair for Blondes [5oz] Yes
Whipped Styling Balm [5oz] Yes
Whipped Finishing Spray [10oz]] Yes
Whipped Shampoo [10oz] Yes
Potion 10 Repair Shampoo [10, 33.8 oz] Yes
Potion 10 Instant Repair Leave-in [4oz] Yes
Miracle Defrizzing Gel [5oz] Yes
He's a 10 Miracle Pliable Paste [2oz] Yes
He's a 10 Miracle Defining Gel [5oz] Yes
He's a 10 Miracle 3-IN-1 Shampoo, Conditioner & Body Wash [10oz] Yes

Q: Is your keratin line vegan?

A: The keratin line is not vegan and is derived from sheep's wool.


Q: Are It’s a 10 Haircare products paraben, sulfate and sodium-chloride free?

A: Below please find a list of our sulfate-free, paraben-free and sodium-chloride free products.

Product Name Sulfate Free Paraben Free Sodium Chloride Free
Miracle Shine Spray [4oz] Yes Yes Yes
Miracle Styling Serum [4oz] Yes Yes Yes
Miracle Firm Hold Gel [5oz] Yes Yes Yes
Miracle Finishing Spray [1.7, 10oz] Yes Yes Yes
Miracle Styling Mousse [9oz] Yes Yes Yes
Miracle Styling Cream [5oz] Yes Yes Yes
Miracle Oil Plus Keratin [3oz] Yes Yes Yes
Miracle Blowdry Volumizer [6oz] Yes Yes Yes
Silk Express Deep Conditioner [5, 17.5oz] Yes Yes Yes
Silk Express Smoothing Balm [5oz] Yes Yes Yes
Miracle Super Hold Finishing Spray Plus Keratin [10oz] Yes Yes Yes
Miracle Dry Shampoo & Conditioner in One [6oz] Yes Yes Yes
Miracle Dry Oil Plus Keratin with Argan Oil [5oz] Yes Yes Yes
5 Minute Hair Repair for Blondes [5oz] Yes Yes Yes
Silk Express In10sives Leave in Conditioner [5oz] Yes Yes Yes
Silk Express Leave-in [2, 4, 10oz] Yes Yes Yes
Silk Express Hair Mask [8oz] Yes Yes Yes
Potion 10 Styling Potion [1.5, 4.5oz] Yes Yes Yes
Whipped Finishing Spray [10oz] Yes Yes Yes
Potion 10 Instant Repair Leave-in [4oz] Yes Yes Yes
Miracle Defrizzing Gel [5oz] Yes Yes Yes

Q: Do It’s a 10 Haircare products contain phthalates?

A: We can confirm and are happy to report that none of our products contain phthalates.


Q: Where can I purchase your products?

A: Our products can be found at any of the following retail chains; Ulta, JC Penney, Hair Cuttery, Regis and Beauty Brands, as well as our website www.itsa10haircare.com.


Q:  I was just wondering if coupons were available for any of your products.

A: We don’t have a coupon program; however, you can find Gift with Purchase opportunities from time to time in-store and online at Ulta Beauty.


Q: Do you offer your products in travel size?

A: We offer the following travel size products:

2 oz.

  • Leave-in
  • Leave-in Plus Keratin
  • Leave-in Lite
  • Silk Leave-in
  • Potion 10 Instant Repair Leave-in
  • Leave-in for Blondes
  • Sulfate Free Shampoo
  • Miracle Daily Conditioner
  • Hair Mask
  • Keratin Shampoo
  • Keratin Deep Conditioner
  • Blowdry Volumizer

1.5 oz. Styling Potion

1.7 oz. Finishing Spray

You can purchase these directly at our e-commerce site:
http://www.itsa10haircare.com


Q: Do you offer samples?

A: We appreciate your interest in our products. Please visit your local Ulta, JC Penney or Regis Salon; we provide samples to them for customers to try new products.


Q: Which products would you recommend for oily hair?

A: We would recommend beginning with our Volumizing Shampoo, using our Leave-in Lite on your ends and our Blowdry Volumizer at the root.


Q: Which products do you recommend for dry, color-treated and highlighted, damaged hair?

A: We would suggest using the Potion 10 Leave-In daily on the ends as well as the Potion 10 Repair Mask; it is our most reparative mask.


Q: Which are the best It’s a 10 Haircare products to control frizziness caused by humidity?

A: We suggest you try our Miracle Defrizzing Gel; it's a must!! It is a leave-in product which conditions and is used after towel drying. It does wonders for those frizzies.

Please feel free to visit our website www.itsa10haircare.com to check out all our collections.


Q: I’m interested in becoming an international distributor for It’s a 10.

A: Thank you for your interest. At this time, we are not expanding our international distribution.

Please feel free to send your company bio to info@itsa10haircare.com and we will keep it on file for the future.


Q: Who may I contact if I'm interested in carrying your products in my salon?

A: Thank you for your inquiry; we appreciate your desire to carry It’s a 10 Haircare for your salon!

Please provide us with your city and state, so that we may provide you with contact info for distributors in your area to info@itsa10haircare.com.


Q: I have a problem with the Miracle Leave-in Plus Keratin not pumping out; what do you suggest?

A: Our leave-ins have a very thick consistency. You should spray several times to prime the bottle to release the product. Sometimes an air bubble can cause the product to not release through the dip tube. In that case, unscrew and remove the sprayer and continue to spray; this should release the air bubble. Then proceed to screw the collar back on try again.